Smart leaders don’t
recruit the best people, they attract them. Why do they do it? They do it
because it makes their lives easier, and their companies more successful.
How do they do it? They have a clearly defined corporate Purpose For
Existing (PFE), they tell the world about it, they live it, and the best
people come to them. They don’t recruit, they attract.
The success of this
method is based on two principles. The first is a very basic tenant of life
on the planet; “Like attracts Like”. It is the reason zebras run together on
the African plains, similar looking fish travel in schools, and in any given
crowd of people, each sub-group is composed of individuals with similar
characteristics. A leader who has defined their company’s PFE is saying in
essence “I am a zebra. If you too are a zebra, come out here on the plains
and join me.”
The second principle is
that the best and the brightest in the work-force seek more than just a
paycheck from their job, they seek fulfillment of their own personal Purpose
For Existing (PFE). On average, employees spend 70% of their waking hours
Monday through Friday either at work, getting to work, or preparing for
work. For the most part, their work is their life. The best and the
brightest know this, and understand this. They want to make sure that while
spending 70% of their life at work, they are in some way fulfilling their
own PFE. They seek out companies where the organization’s PFE supports their
own.
The concept of
attracting vs. recruiting might not seem like an important topic in an era
of economic uncertainty where companies are laying people off, or putting
freezes on hiring. The U.S.
has been in that situation now for almost three years. However, data from
the National Bureau of Labor Statistics, and independent studies from
professional staffing and Human Resource Management firms indicate a change
is coming. Projections are for labor shortages starting this year in certain
industries and increasing to approximately 6 million skilled workers in
2012. The repercussions of such a shortage won’t just be felt in lost
opportunity costs as companies can’t get the necessary qualified talent to
serve new customers. More painful and directly impactful will be the costs
felt as employers try to fill open positions. According to Human Resource
studies, total costs to replace a skilled managerial level employee can
total as much as 150% of the departing person’s salary by the time
recruiting, training, and productivity costs due to losses with current
customers are factored in. With studies showing 55% of salaried people
planning on moving as jobs become available, this cost could be substantial
for individual companies.
In light of this looming
future, the opportunity to attract versus recruit the best people, as well
as the issue of maintaining the right employees, both become more relevant.
Leaders interested in
creating an environment where they attract instead of recruit the best
candidates should follow three key steps.
1. Clarify Your PFE
2. Tell the World What Your PFE Is
3. Fulfill Your PFE
Clarify Your PFE
What is your
organization's Purpose For Existing (PFE)? Why was the organization formed?
What unique function does it serve? Many organizations already have their
PFE as a deeply imbedded part of their culture, and often it exists in some
written form. It may seem obvious to you as a leader, or to your employees.
Now is the time to either turn it into the written word if it isn’t yet, or
make sure it is clearly articulated if it already exists in writing.
An example of a PFE that
is clear, impactful, and to the point is that of Merck & Co., Inc. Merck is
a global pharmaceutical products and services company that focuses heavily
on research. Their PFE is stated in the following way “Our business is
preserving and improving human life.” They back this up with the following
sub statement. “All of our actions must be measured by our success in
achieving this goal.”
Tell
The World What Your PFE Is
When you have a clearly
articulated version of your PFE, let the world know what it is. Put it on
all your marketing materials, internal documents, web sites, and your
communications with buyers, suppliers, customers, campus placement offices,
and partners. Make sure that when people hear the name of your company, they
automatically know what your PFE is. It is through these efforts that you
are saying to the world “I am a zebra. If you too are a zebra, come join
me”. Your PFE will have an impact on the people who interact with you. Those
who have a personal PFE that is similar to your organization’s and who in
fact can fulfill their PFE by helping your organization fulfill its PFE,
will now be attracted to you. Think in terms of Merck. How attracted do you
think someone is to Merck if their personal PFE is to improve human life?
Fulfill Your PFE
Ralph Waldo Emerson said
“What you do speaks so loudly that I cannot hear what you are saying.” This
is something for organizations to remember. To succeed in attracting, not
recruiting the best people, an organization must live up to the PFE that it
identifies and promotes to the world. Exhibiting actions incongruent with
that PFE will quickly damage the company’s credibility and decrease their
attraction. However, for organizations that live the PFE they create, every
action they do makes the attraction that much stronger for potential
candidates.
Organizations that
follow these three steps will find themselves approaching hiring in an
entirely new way. Creating awareness about the organization’s PFE and then
interviewing people attracted to the company will become the norm, not
recruiting. For organizations that are doing the three steps very
successfully, having to work hard to recruit someone should be an indication
that they are trying to get the wrong person. If someone clearly understands
your organization’s PFE and your organization has done an effective job of
fulfilling its PFE, but the person still needs to be convinced, then you
don’t want them in your organization.
Make your life easier
and make your company more successful. Don’t recruit the best people,
attract them.
Copyright � 2006 John P. Strelecky
Author
John P. Strelecky is the
international best selling author of “The
Why Caf�” (Da Capo Press; April 2006; $12.95US/$16.95CAN;
0-7382-1063-3) and a highly sought after inspirational speaker on; “How
to Achieve Maximum Success with Minimal Effort.” His CD series of
the same name has received rave reviews from listeners. A graduate of
Northwestern
University’s MBA program, John has served as
a business strategist for numerous Fortune 500 companies. Through his book,
CDs, articles, and appearances on television and radio, he has positively
impacted the lives of millions of people. John can be reached through his
website at
www.whycafe.com, or by calling
407-342-4181.