Good management consists in showing average people how to do the work
of superior people. John D. Rockefeller
How good are you at managing people? As a leader you can be joyful
and inspiring or frustrating and soul destroying. Let's look at how you
can turn managing people into a soul destroying enterprise and then take
a look at a few simple actions that can steer you toward inspiring
yourself and others.
How To Be A Frustrating Leader
When you got your first management role, you probably had very good
intentions about the difference you would make and the results you would
deliver. Unfortunately, for many, the extent of their training in
managing people is to attend a one or two day supervisory course.
Once the impact of the training is over and forgotten in the rush of
day-to-day busyness then the most likely source of influence on how you
manage your people is the people you report to. Even if you don't like
them as managers, their style will have an indelible impact on how you
show up as a leader.
In hundreds of workshops, consistently participants have told me that
the things they dislike and are frustrated the most by, in their
managers are:
* Think You Must Have All The Answer and Not Ask Others Opinions
* Be More Concerned About Own Needs Than The Needs of Others
* Spend Little Time In Reflection, Self-Insight and Self-Improvement
* Hog The Limelight
* Inconsistent In Behavior
* Don't Let Your People Have Opportunities to Develop
* Don't Set Clear Targets
As a youngster growing up, you probably said to yourself "I will
never do/say/be like my Mom and Dad". Yet, how many times have you heard
people say: "My goodness, I sound just like my parents!" And there's the
rub.
This is exactly what happens in organizations. You promise yourself
that when you become a leader you won't be like your boss - s/he has
done a good job of showing you what NOT to do.
However, the people who report to you may well tell a different tale!
They may see you as everything you disliked in your boss!
How To Be An Inspiring Leader
Of the hundreds of things you can do to be an inspiring leader here
are what are possibly the top five approaches you can use to inspire
your people to be at their best.
Focus on Strengths, Minimize Weaknesses: Create a work
environment that enables people to focus on using their strengths and to
work around their weaknesses. According to research conducted by the
Gallup organization, managing people's strengths, is one of the key
success levers of any business.
When people are using their strengths, they come into that state of
being that Mihaly Csikszentmihalyi calls Flow. In Flow people become
absorbed in what they are doing and use their capability to its fullest.
Traditional thinking has been that people should focus on improving
their weaknesses. The research, however, finds that getting people to
spend a lot of focus on improving weaknesses is fundamentally flawed.
Provide Challenging Work by Delegating Authority and "Sexy"
Assignments: Delegating work that provides added responsibility,
variety, challenge and enables a higher profile in the organization is
one sure way to inspire the people you are managing.
Done well it engages, energizes and improves commitment because
people feel they are needed and respected. It also builds your
reputation as a person who develops talent and ensures, as word gets
out, that you attract stars to your team who want to be a part of the
buzz.
Demonstrate the Value of Your Team: You must have impact on
those people who hold the keys to the resources and promotional
opportunities your team desire. Influence upward well, so that your team
is seen in a good light - as a place where winners and many potential
future leaders reside.
Regular Face-to-Face Contact: Make sure that on a regular
basis you are meeting with your team members. Set aside time to talk
about what is working, not working for them in their job. What their
goals and aspirations are. What support they need from you in order to
make this a great work experience for them.
In survey after survey the number one thing that people wanted from
their leader is that they had regular opportunity to talk to their
leader about more than just the day-to-day issues.
Walk Your Talk: People need to feel that you are committed to
your personally espoused principles/values as well as the
principles/values of the organization. Most managers believe they are
honest when communicating with and managing people. Yet, most employees
don't believe their managers honestly communicate results and
requirements.
It is critical that people believe they can rely upon you. If you
make an agreement with someone, no matter how small, make sure you stick
to it. Nothing will undermine your credibility and integrity quicker
than broken promises.
The advantage of consistently using these approaches is that your
people will feel good about work and even better you, you will feel
inspired about the difference you are making. Oh and by the way, your
business results will sky-rocket!
Breakthrough Leadership Mentor, Shelley Holmes has helped thousands
of individuals and hundreds of organizations to align their potential.
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Shelley Holmes is an acknowledged authority and expert in guiding
leaders to align the potential of people and organizations through her
unique approach Breakthrough Leadership.