Have you ever tried to define leadership in your own words?
My favorite
leaders have always been an inspiration to me because of the manner in which they took
responsibility for every area of their lives. These individuals never made
excuses and were always accountable for everything they did.
While a lot of people use the two words - responsibility and
accountability, interchangeably, they actually mean very, very different
things.
Many a times, especially when a firm is getting restructured, one can
land up with a promotion which puts one in a different role with different
expectations and a totally new culture. I know people who have landed in
positions of great responsibility by some management shuffling as a result
of a merger or acquisition of a company. A friend of mine told me about
his experience of getting a totally unexpected promotion which got him to
the top management cadre. Chuckling, he said, he was the youngest attendee
at the first conference after this reshuffle.
It may seem funny, but it can also be a bit daunting and intimidating.
In such a situation, you would obviously try and cope as well as you can
by using all the bag of tricks that you have picked up on your way here.
But, without doubt, you will be out of your comfort zone. You may have
some but not all the skills required to handle the challenges of your new
role. Many people try hard but then give up and ask their bosses to place
them back in roles which are more comfortable.
Leadership often forces you out of your comfort zone into new terrain.
Growth is often only possible when we give up previous conceptions of what
is possible.
Here is the key! As senior management, you are required to make the
shift from managing 'stuff' to managing 'people' that are perfectly
capable of managing the 'stuff'. At that level if you make the mistake of
doing rather than managing, you run a double risk. Firstly, you will be
doing a role which is not as big as what the organization is paying you
for. Also, you run the risk of alienating and upsetting the people whose
role you are taking on.
I have made this error. Once I realized my mistake, I started investing
time and energy into developing the talents and abilities of my team
rather than taking on their tasks. Of course, such a process may initially
be slow to give results; however, in the long run it will prove immensely
profitable.
So, start managing people and see how things will start to turn around.
That brings us to the critical difference between 'responsibility' and
'accountability'.
In a smaller
business, you are responsible for many roles and wear many hats.
Responsibility refers to tasks and how one can work to accomplish and cope
with all the things that need to be done, usually by juggling many hats.
In a bigger business, one person can simply not do everything by himself.
At another level, top management in a company implies that you hold the
accountability for the entire business performance. At this stage, you
must distribute the responsibilities to other people, of course with your
constant guidance and monitoring.
So, as a leader, give away the 'doing' to your team. Just tell them
'what' is required and leave the 'how' to them, within the given
parameters.
It will be a tough transition to make, but believe me, it can be done!
It will be one of the most powerful leadership lessons you will ever
learn.
About the Author
Harald Anderson is the cofounder of artinspires.com a leading online
gallery of Motivational Military
Art Posters. "When Art Inspires, Dreams Become Realities.
Military Art