Just what does the movie, The Queen, have to do with corporate leadership?
It certainly isn't a movie about business. But it is a movie about
leadership. And the point is simple. You may be a shining new star. People
could be talking about your leadership potential. You may even be one of
the company's financial wizards or a technical genius. But that's not
enough. Successful leadership takes personal insight and an understanding
of what it takes to lead and manage people's hearts and minds.
The largest room in the world is the room for improvement. Anonymous
For those of you that haven't seen the film, the movie depicted the
Queen as someone very dedicated to her role, yet very much utilizing a
Traditional Management style -- one that is more associated with the way
men are socialized. Her style was very pragmatic, impersonal, quite rigid,
objective and focused on achieving quick results.
Diana, on the other hand, was portrayed as having a more Emerging
Management style -- one that is more associated with the way women are
socialized. Her style was seen as supportive, flexible, tending to take
things personally but also someone who was inclined to make emotional
rather than rational well thought out decisions.
The Queen was very much supported in her ideals by her husband and
various confidants.
Diana was not supported and could not understand why the gulf between
the Royal Family and herself existed.
It's no wonder they didn't get along - their approaches to life were
radically different.
But the relationship between Diana and the Queen tells us more than the
dynamics of the Royal Family. This example underlies the importance of why
women executives in particular need to understand the importance of
creating a management style that is both functional and appropriate for
both men and women -- a balance between both the Traditional and Emerging
styles of leadership.
Women are continuously bumping up against the familiar "this is the way
we do things here." In today's workplace, both genders are on a huge
learning curve. Women are expected to toughen up, take some risks, be more
bottom-line driven, as well as being prepared to take some hits for the
team. Men are questioned when it is inappropriate for them to take on an
authoritative tone, jump right into problem solving, or fail to recognize
their behavioral shortcomings.
Of course, not all men think and act alike; nor do women. We all know
overly aggressive women and gentle, soft spoken men. Each gender carries
some qualities of both the masculine and the feminine. However, men and
women often approach a broad range of career issues differently.
Since corporate life still tends to favour men, a woman can learn
valuable insights by looking at work through the eyes of a male. This will
help her rise above gender politics, compete with confidence and succeed
on her own terms.
The Need to be Both Gutsy and Nice
If you want to reach upper management, everyone is some way needs to
transform himself or herself. In coaching we use a number of assessments.
Using the MBTI (Myers-Briggs Technical Indicator), the Queen's obvious
type preference is the "T" or "Thinking" function. It's obvious that
Diana's type preference would be a "F" of "Feeling" function.
We all use both the Thinking or Feeling functions but each of us has a
preferred style of operating. Some careers will see more people with a
particular style. The Thinking function is more prevalent in accounting,
engineering and information technology. Conversely, in the helping
professions such as nursing, teaching, and social work, Feelers are more
common.
For example, when you come across a doctor who is a brilliant physician
(Thinking) but has no bedside manner (Feeling), it is immediately noticed.
And if your child's teacher (Feeling) cannot understand you have a
commitment to present at a board meeting (Thinking) it will leave you
feeling there is a real disconnect. There is no right or wrong. Each
simply has a preferred way of approaching their world.
In the business world just being who you are -- a Thinker or a Feeler
-- just doesn't cut it. To be effective, it is helpful to be able to flow
between the two. Whether you are relating to customers or staff, leading a
team or participating as a group, it is important that you be able to
choose a style that is more fitting to the occasion. Being overly
sensitive or taking business issues personally casts a woman in a bad
light. By the same token, if a man is overly focused, or a workaholic, the
same is true.
There is the old saying, "Just because you have a hammer doesn't mean
that everything is a nail." To be viewed as an exceptional leader begins
with understanding yourself; this opens the opportunity to better
understand others.
How does this relate to The Queen?
The movie ends with the Queen making concessions to her previously
rigid style. She doesn't really understand why the media was describing
Diana as the People's Princess. From her understanding the royal duties
should be done with firm resolute. Grieving should be done privately. It
was only when she reads the notes and cards left on the flowers outside
the palace gates does she feel the impact of not being liked for her lack
of compassion. It is then that she realizes that in her rationale decision
making, she has left the hearts of the people behind.
About the Author
Barb McEwen is a Master Executive Coach and Organizational
Strategist who works with corporations and individuals worldwide. As
founder of 20/20 Executive Coaching www.2020executivecoaching.com
and 20/20 Executive Women www.2020executivewomen.com she has spent
the past twelve years working with high potential individuals to help them
hone their leadership and management skills.